CINOVA

1. Nature of the Service

Cinova Studio is an online Software-as-a-Service (SaaS) platform that provides automated AI-powered video generation and editing tools. Our services include, but are not limited to: Text-to-Video, Image-to-Video, First Frame to Last Frame generation, and Director Mode. The entire process is automated through our local or cloud infrastructure.

2. Accounts and Subscriptions

Free Plan: The platform allows you to try our services for free. However, all videos generated under the free plan will include the Cinova Studio Watermark. It is strictly prohibited to attempt to remove, obscure, or alter this watermark using any software, script, or external tools.

Paid Plans: Upon subscribing to a paid plan, you will unlock the features specified in your tier, and your generated videos will be free of any watermark.

Plan Changes & Upgrades: If you purchase a new subscription plan while having an existing active plan, your previous subscription will be canceled immediately to prevent double-billing. Your account will instantly transition to the new plan tier, and its new billing cycle and quota limits will apply from the date of purchase.

Subscription Cancellation: If you choose to cancel your subscription, your account will instantly revert to the Free Plan tier upon cancellation. Any remaining days of your billing cycle, unused video quotas, or premium features associated with the canceled paid plan will be forfeited immediately and cannot be recovered, transferred, or refunded.

Account Security: You are entirely responsible for maintaining the confidentiality of your account credentials (email and password) and for all activities that occur under your account.

3. Intellectual Property and User Content

User Input: Any texts (prompts), images, or assets you upload to the platform to generate videos are your sole responsibility. You must ensure you own the legal rights to use these inputs.

Generated Content (Output): The videos generated by the system belong to you (under paid plans) for personal or commercial use, depending on your subscription tier.

Platform Ownership: All designs, code, interfaces, algorithms, and trademarks of Cinova Studio are the exclusive intellectual property of our platform and may not be copied, reproduced, or imitated.

4. Acceptable and Prohibited Use

You are strictly prohibited from using the platform to generate videos that contain or promote pornographic content, hate speech, racism, harassment, copyright infringement, or deepfakes intended for defamation.

⚠️ Cinova Studio reserves the right to immediately suspend or terminate any account that violates these rules without notice or refund.

5. Storage and Expiration of Links

Once a video is generated, it is hosted on secure cloud storage (Cloudflare R2). The platform does not guarantee permanent storage. Old videos may be permanently deleted from our servers after 30 days. Users are highly encouraged to download their videos immediately.

1. Information We Collect

Account Information: When you sign up, we collect your name, email address, and profile picture provided via Google authentication.

Uploaded and Generated Content: We collect and process the text prompts, images, and assets you upload, as well as the final videos generated by our AI system to provide you with the service.

Payment Information: All financial transactions are processed securely through trusted third-party payment gateways (e.g., Stripe / PayPal). Cinova Studio does not see, store, or retain your raw credit card details.

2. How We Use Your Information

• To create and manage your account and activate subscription plans.
• To run our automated AI models and generate your videos.
• To temporarily host your generated videos on secure cloud infrastructure (Cloudflare R2).
• To provide customer support and troubleshoot any technical issues.

3. Data Sharing and Security

No Data Selling: We strictly do not sell, rent, or trade your personal information, prompts, or generated videos with third-party advertisers.

Service Providers: Your data is only shared with essential infrastructure partners required to run the platform, all of which strictly adhere to international security standards.

🔒 We use advanced industry-standard encryption (SSL/HTTPS) to protect all data transmitted to and from our website.

4. Cookies

We use essential cookies to keep you logged into your session and to remember your platform preferences, ensuring a seamless and secure user experience.

You can subscribe or cancel your subscription at any time through your account plans settings.

Plan Changes & Upgrades: If you purchase a new subscription plan while having an existing active plan, your previous subscription will be canceled immediately to prevent double-billing. Your account will instantly transition to the new plan tier, and its new billing cycle and quota limits will apply from the date of purchase.

Subscription Cancellation: If you choose to cancel your subscription, your account will instantly revert to the Free Plan tier upon cancellation. Any remaining days of your billing cycle, unused video quotas, or premium features associated with the canceled paid plan will be forfeited immediately and cannot be recovered, transferred, or refunded.

If your request meets the eligibility criteria, please contact our support team. Approved refunds usually take between 5 to 10 business days to appear back in your bank account, depending on your card issuer and payment gateway.